Shipping Policy

Thank you for choosing Salh Traders! This Shipping Policy outlines the details of how we process and deliver your orders.

1. Order Processing

All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. Shipping Rates and Options

We offer a variety of shipping options to suit your needs and budget. Shipping rates are calculated based on:

  • Order weight and dimensions
  • Delivery location

You can view the available shipping options and estimated delivery times during checkout.

3. Free Shipping

We may offer free shipping promotions from time to time. These promotions will be clearly advertised on the Site and during checkout.

4. Delivery Times

Estimated delivery times are displayed during checkout and are based on the chosen shipping option and your delivery location. Please note that these are estimates and actual delivery times may vary depending on factors beyond our control, such as carrier delays or customs clearance.

5. Tracking Your Order

Once your order ships, you will receive a notification email with a tracking number. You can use this number to track the progress of your delivery on the carrier’s website.

6. International Shipping

We may offer international shipping to select countries. International shipping rates and estimated delivery times will be displayed during checkout. Please note that you may be responsible for any import duties, taxes, or customs fees levied by your destination country.

7. Damaged or Lost Packages

If you receive a damaged package or your order is lost, please contact us immediately at [email protected]. We will work with you to resolve the issue as quickly as possible.

8. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, we will contact you to arrange for reshipment. You will be responsible for any additional shipping costs.

9. Changes to Shipping Policy

We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on the Site.

We strive to provide you with a fast and reliable shipping experience. If you have any questions about our Shipping Policy, please don’t hesitate to contact us.

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